FAQ
We value transparency. From jewelry care and maintenance to international shipping, you can find answers to all your questions here.
1. Where is Maylis Green based?
Maylis Green is headquartered in Singapore, seamlessly connecting our online 925 Sterling Silver jewelry store with a global audience.
2. Can I visit a Maylis Green physical store?
Currently, Maylis Green operates exclusively online. Enjoy the convenience of browsing and shopping from the comfort of your own space.
3. What materials are used in Maylis Green jewelry?
Our jewelry is crafted from high-quality 925 Sterling Silver, ensuring enduring elegance and durability. 925 Sterling Silver is generally hypoallergenic, making it an excellent choice for those with sensitive skin.
4. Are Maylis Green pieces suitable for everyday wear?
Absolutely. Maylis Green designs are not just about style; they're crafted for everyday durability and comfort.
5. Do you offer international shipping?
Yes, we do! Maylis Green proudly extends its reach globally to deliver elegance to your doorstep. Please refer to our Shipping and Returns Policy for more details.
6. What is the Maylis Green return policy?
Explore our Shipping & Returns Policy for details on eligibility, time frames, and how to initiate a return or replacement.
7. Are there additional customs and duties for international orders?
Customers are responsible for any applicable customs and duties based on their destination country.
8. How can I contact Maylis Green customer service?
Feel free to reach out to our customer service team at support@maylisgreen.com for any inquiries or assistance you may need.
9. Can I make changes to my order after it's been placed?
Unfortunately, once an order is shipped, changes cannot be made. Please ensure all details are accurate during the checkout process.
10. Does Maylis Green offer gift wrapping services?
At this time, we do not provide specific gift wrapping services. However, our elegantly designed packaging ensures a delightful unboxing experience.
